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Coronavirus precautions

Please find below information and advice about the precautions we are taking to help you stay safe whilst visiting Old Thorns. 

At Old Thorns, the health and safety of our guests and staff are our priority. We have a fully instructed, trained and briefed team at the hotel, all of whom have your well being as their number one priority.

We understand the situation is worrying but we would like to reassure all our guests that we are closely monitoring the developing situation and following the guidance of Public Health England, the NHS and our Government. 

Golf

GOLF
COURSE
NOW OPEN

Hotel

Our Hotel 
remains closed at this time.

Restaurants

Bars and restaurants remain closed at this time.

Spa

Our Spa facilities remain closed at this time.

Health Club

Our Health Club remains closed at this time.

Weddings

Wedding bookings
are unavailable 
at this time.

Events

Events and private functions are currently unavailable.

Business

Our Business facilities remains closed at this time.

Golf

NOW OPEN

Hotel

CLOSED

Bars

CLOSED

Spa

CLOSED

Gym

CLOSED

Weddings

CLOSED

Events

CLOSED

Business

CLOSED
Hotel Guidelines

At Old Thorns, the health and safety of our guests and staff are our priority. We have a fully instructed, trained and briefed team at the hotel, all of whom have your well being as their number one priority.

We have kept ourselves fully informed as things unfolded and our hotel management team have introduced escalating risk mitigation measures in the wake of this disease.

RECEPTION AND BAR AREAS
At the reception and bar areas contactless card payments will be preferable. Perspex screens will be present to minimise any risk during interactions between staff members and guests.

Please also pay attention to floor distance markers when queuing and follow any instructions indicated by the hotel.

HAND SANITISING

We have in place stringent and thorough procedures to help protect our guests and staff. You will find sanitising stations located throughout the hotel and we insist you use the hand sanitising stations on entering and leaving the premises.

SOCIAL DISTANCING
We observe current government recommended social distancing guidelines. Signage and indicators are there for your safety. Please respect our measures of control.

When using the lifts around the hotel, please ensure only one person is in the lift at a time.

Please use entrance and exit routes, as well as any designated queue systems as specified. These measures are in place for the safety of all our guests.

STAFF
Our staff have been fully trained on how to make your stay as safe and comfortable as possible. Following hotel procedures relating to cleaning, social distancing and guest interaction.

Our fantastic Housekeeping Team has been fully trained on the use of PPE. We clean all of our surfaces thoroughly and regularly with anti-bacterial products.

RESTAURANTS AND BARS
Our table allocations ensure guests are physically distanced from one another. Please do not move the tables or chairs from their positions.

We have heightened our already stringent practices around food handling, sanitization, disinfection and cleaning in our kitchens.

ROOMS
We are rotating room allocations between each guests stays, to allow for deep cleaning and additional cleaning paying particular attention to touch point, ensuring a safe haven and much needed reassurance. For further information please refer to the StaySafe cleaning procedure card located in your room.


We understand the situation is worrying but we would like to reassure all our guests that we are closely monitoring the developing situation and following the guidance of Public Health England, the NHS and our Government.

We request that our guests follow our lead, our policy of hand washing thoroughly every hour, catching coughs or sneezes in a tissue and by respecting the 2m rule.

We remain vigilant, and you can be confident that all of us here at Old Thorns are delighted to have you here with us. Thanks for your kind attention.